Credit Controller

Location England
Discipline: Transactional
Job type: Permanent
Salary: ££24.8k - 28.9k per year + Study Support, Hybrid Working
Contact name: Dean White

Contact email:
Job ref: 45666
Published: about 1 year ago

Legal Credit Controller | Central Manchester | Professional Services | £24,800 - £28,900 | Hybrid Working


I am partnering with a global professional services firm that has over 5,000 employees worldwide. The company is going through an exciting period of growth in Manchester - both organically and through acquisition. 


We are looking for a detail-oriented and results-driven Legal Credit Controller. As a Legal Credit Controller, you will be responsible for managing the credit control function within the firm, ensuring the timely collection of outstanding client invoices and maintaining positive relationships with clients. Your role will involve analysing creditworthiness, implementing effective credit control strategies, and resolving payment disputes while adhering to legal guidelines and ethical practices.




  • Develop and implement effective credit control strategies to optimise cash flow and minimise overdue payments.

  • Monitor and review client accounts regularly to identify outstanding invoices, payment discrepancies, and potential risks.

  • Maintain accurate and up-to-date records of client communications, payment agreements, and payment history.

  • Ensure accurate and timely issuance of invoices in compliance with legal billing guidelines and client agreements.

  • Monitor billing processes to ensure compliance with fee structures, legal regulations, and client-specific requirements.

  • Collaborate with the finance and billing teams to resolve any invoicing discrepancies or issues.

  • Proactively contact clients to follow up on overdue invoices and secure payment commitments.

  • Resolve payment disputes and address any client queries or concerns regarding invoices or outstanding balances.

  • Coordinate with internal stakeholders, to facilitate prompt payment collections.

  • Build and maintain positive relationships with clients by providing professional and responsive customer service.

  • Act as a point of contact for clients regarding credit-related matters and collaborate with them to find mutually beneficial solutions.

  • Prepare regular reports on credit control activities, including ageing analysis, collection performance, and credit risk assessment.

  • Provide insights and recommendations based on data analysis to improve credit control processes and minimise financial risks.


Successful Candidate:


  • Proven experience as a Credit Controller or similar role, preferably within the legal industry.

  • Familiarity with legal billing guidelines, fee structures, and regulatory requirements.

  • Excellent communication and negotiation abilities to interact effectively with clients and resolve payment disputes.

  • Proficient in using accounting software (3E, Elite Collections or similar) and Microsoft Office Suite, particularly Excel.

  • Knowledge of relevant legal frameworks and ethical practices governing credit control activities.

  • Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.


Note: This job description is intended to outline the general responsibilities and qualifications for the Credit Controller role. It is not exhaustive and may be subject to changes and additions based on organisational needs.

Legal Credit Controller | Central Manchester | Professional Services | £24,800 - £28,900 | Hybrid Working