Dynamics CRM Developer

Location Coventry
Discipline: ERP (Enterprise Resource Planning)
Salary: ££55k - 65k per year
Contact name: Ben Brewster

Contact email: b.brewster@cloud2-consult.com
Job ref: 38229
Published: about 7 hours ago

Microsoft Dynamics 365 CRM Developer

Salary: £60,000
Hybrid | Midlands hub (typically 1–2 days per month on site)
Permanent

I’m working with an established UK organisation bringing ownership of their Microsoft Dynamics 365 platform fully in-house. They’re now looking for a hands-on D365 Developer with a strong coding background and a senior mindset to take technical ownership of the environment.

This is not a purely functional role. They need someone who can develop, modernise and improve a medium to heavily customised CRM estate, while confidently engaging the business around roadmap, upgrades and improvements.

The Environment

  • Core platform: Microsoft Dynamics 365

  • Modules live: Sales, Customer Insights and Journeys

  • Integrations: Outlook App for D365, Customer Voice, document tooling

  • Tooling: Azure DevOps (work tracking and collaboration)

  • Customisation level: Medium to heavy, including legacy JavaScript and plugins

  • Work split: Approx. 40% development / 60% configuration, governance and stakeholder engagement

There is technical debt to address and an opportunity to shape best practice moving forward, including introducing structured CI/CD pipelines.

What You’ll Be Doing

  • Managing compatibility and breaking changes from Microsoft’s bi-annual wave updates (April and October)

  • Handling fixes and enhancements across custom plugins, integrations and add-ons

  • Continuous monitoring of system health including dashboards, views and mailbox functionality

  • Deploying solutions and improving release processes

  • Reducing technical debt and modernising historic customisations

  • Supporting and enhancing both Sales and Customer Insights/Journeys modules

  • Working with and enhancing Power Automate flows

  • Exploring and implementing CI/CD pipelines for structured CRM deployments

  • Acting as a proactive technical voice across the business, briefing stakeholders on updates and running small proof of concepts where needed

What They’re Looking For

Essential experience:

  • Strong hands-on development experience within Microsoft Dynamics 365

  • Proven delivery across D365 Sales and Customer Insights/Journeys

  • Experience developing plugins and custom solutions (JavaScript and ideally .NET)

  • Experience using Visual Studio Code for D365 development

  • Solid understanding of Power Automate

  • Experience deploying solutions and managing wave updates

  • Strong understanding of data cleansing principles within D365 environments

  • Ability to support and enhance a customised CRM estate

Desirable:

  • .NET development background

  • Experience introducing CI/CD pipelines (Azure DevOps preferred)

  • Recent Microsoft certifications, or willingness to obtain them

  • Experience operating within structured bid/tender or process-driven environments

The Profile

This will suit a medium-to-senior level Dynamics developer who:

  • Thinks like an owner rather than a ticket-taker

  • Communicates confidently with both technical and non-technical stakeholders

  • Is comfortable balancing BAU with improvement projects

  • Can work autonomously but collaborates well across teams

They want someone engaged, proactive and forward-thinking, not just reactive support.

Package & Process

  • £60,000 base

  • £5,750 car allowance

  • Small flexibility for an exceptional fit

  • Hybrid working, typically 1–2 on-site meetups per month (Midlands hub)

  • 2-stage interview process (Teams followed by face-to-face)

  • 1–3 month notice periods considered

  • Must have full right to work in the UK

The role is live and interviews will move quickly for the right profile.