Service Charge Lead

Location Wembley
Discipline: Junior to Part-Qualified
Job type: Permanent
Salary: ££60k - 70k per year
Contact name: Andy Balwah

Contact email: a.balwah@in2-consult.com
Job ref: 143332
Published: 3 days ago

 

Summary of Role – Service Charge Improvement Lead - Wembley - 2 days in office 

This role supports the enhancement of service charge processes within a housing or property-focused organization. Reporting to senior financial leadership, the position focuses on improving collaboration across departments involved in service charge management, ensuring compliance with regulations, and driving service efficiency.

Key Responsibilities:

  • Identify and implement improvements to service charge processes across various regions and housing types.

  • Collaborate on end-to-end process mapping and ensure proper controls are in place.

  • Review and optimize legacy data systems to support transparent and accurate service charge administration.

  • Analyse service charge data to identify trends and improve recoverability.

  • Contribute to continuous improvement efforts and recommend training initiatives.

  • Support updates to service charge policies to align with corporate standards.

Candidate Profile:

  • Part-qualified/ QBE accountant (ACA, CIMA, ACCA) or equivalent experience.

  • Strong analytical and problem-solving skills.

  • Knowledge of service charge legislation and process improvement methodologies.

  • Project management capability and effective communicator.

  • Ability to work both independently and collaboratively.

  • Proficient with data systems and quality tools like process mapping and KPI dashboard